Privacy Policy

Personal Information Handling Policy

KITAERU Co., Ltd. (hereafter ‘Company’), with regard to its subsidiary KITAERU CrossFit Toranomon (hereafter ‘Subsidiary’) will handle personal information of members in the manner indicated by the following policy (hereafter ‘Policy’):

1. Personal Information

In the policy of company information capable of identifying Subsidiary Members, visitors and their agents (hereafter ‘Members’) including but not limited to name, address, date of birth, phone number, gender, attendance history, and purchase history shall be defined as Personal Information.

2. The Handling of Personal Information

Having given notice to the purpose of information collected, the company shall handle all Personal Information in an appropriate manner.

3. Purpose of Information

The company shall use Personal Information for the following purposes:
(1) Managing Subsidiary Members status of use
(2) Informing members about events and new services
(3) Confirmation of services offered to Members
(4) Sending promotional material and surveys
(5) Informing Members of special membership privileges
(6) Marketing and product development

4. The Use of Personal Information

The company shall not, without the consent of the affected Members, use Personal Information for any purpose outside of those stated.

5. Presentation of, or release to third parties of Personal Information

The company shall not release or present Personal Information to third parties, except in the following cases:
(1) Consent of the affected Members have been obtained
(2) Individual Members cannot be distinguished
(3) A confidentiality agreement has been concluded between the third party and the Company, and the release of information is necessary to carry out any of the items listed in Article 3 (Purpose of Information)
(4) To protect human life, health or property, such a release will be deemed necessary
(5) Other cases determined by law

6. Observation of the Law Regarding the Protection of Personal Information

The company shall obey all laws and guidelines laid down by the offices of government regarding the Protection of Personal Information.

7. The Safekeeping of Personal Information

The Company shall install internal regulations regarding the handling of personal information. The Company shall appoint or assign a manager to educate the company officers, staff and temporary employees on how to handle, use, and present Personal Information in a proper manner. The Company shall endeavor to protect Personal Information by giving lectures on proper safety measures, external leakage, damage, unlawful access, and prevention of loss.

8. Personal Information Inquiry, Correction and Expurgation

The company shall, with regards to inquiry, correction and expurgation of Personal Information, respond quickly and responsibly. For forms regarding the release of information, please contact:

Inquiry Desk
KITAERU CrossFit Toranomon
TEL: 03 6435 7138
〒105-0003 Tokyo, Minato-ku, Nishi-Shinbashi, 2-16-6, Japan

Upon request, we would be happy to assist you with the details of reception forms.

9. Improvement/Amendment of Policy

The company shall work continuously to update and improve the Policy. Changes to the Policy may be made in the case of changes to the laws or internal situation.



株式会社KITAERU(以下「当社」といいます。)は、当社運営・管理する「KITAERU CrossFit Toranomon」事業(以下「本事業」といいます。)に関し、以下の方針(以下「本方針」といいます。)に従って会員等の個人情報を取り扱っていきます。

1. 個人情報


2. 個人情報の取得


3. 個人情報の利用目的


4. 個人情報の利用


5. 個人情報の第三者への提供・開示


6. 個人情報保護に関する法令等の遵守


7. 個人情報の安全管理


8. 個人情報の照会・訂正・削除


KITAERU CrossFit Toranomon
TEL: 03-6435-7138
〒105-0003 東京都港区西新橋2-16-6
(受付時間 平日 10:30〜16:30)


9. 本方針の改善・変更

当社は、本方針について、継続的改善に努めます。また、法令等の変更その他 当社の事情により、本方針を変更することがあります。